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MSP or managed service provider helps you to manage the network security of your business. MSP has become a basic need for every business in 2021. More and more organizations are investing their security budgets into managed security services. An evolving threat landscape requires skilled security talent and expertise yet there is a major imparity in finding qualified talent and a need to monitor and manage security events on a 24x7 basis.

In this blog, we share how managed security services work as well as some key benefits of using a MSP with managed security service.

What is Managed Security?

Managed security services include outsourced monitoring and management of your security systems and devices. An MSP manages your Security Incident and Event Management (SIEM) tools, Intrusion Detection Systems/Intrusion Prevention Systems, firewalls, anti-virus, vulnerability, and compliance management, and more.

Organizations use MSPs to offload the tedious work of managing and monitoring hundreds if not thousands of security incidents and events a day. If your organization lacks in-house security resources, the expertise, or the time to monitor and manage your security environment continuously then managed security services is a beneficial choice.

Threat Monitoring & Management

Today’s security landscape requires continuous monitoring and investigation of threats. Security data is collected from a variety of sources, and an MSP can use this to identify correlations in your security incidents, ultimately, pinpointing anomalies and malicious activity.

A team of security analysts at an MSP will evaluate your security data and determine if these incidents should be turned into security events with alerts. If so, tickets are opened and notifications performed per a collection of escalation profiles, which set a priority and notify appropriately, forming an incident response playbook for your organization.

According to Carbon Black, a leading provider of Next-Gen Endpoint Protection, threat hunting is:
“The active pursuit of abnormal activity on servers and endpoints that may be signs of compromise.” A common approach for many organizations with in-house security teams is to simply wait for an alert. With threat hunting, the security provider actively looks for network activity, Indicators of Compromise, and unusual endpoint activity.

Incident Response and Event Investigation

Once a security alert is created, the MSP team will work on remediating the incident. Offloading incident response to a provider allows your organization to accelerate handling incidents that before could require multiple shifts or even days to fix.

Consider the time it may take to patch software, push out new AV signatures, investigate all aspects of the security event, and communicate a security breach to your employees and customers (if necessary). An MSP team can contain threats and minimize the duration and impact of a security incident.

Security Intelligence

A leading MSP can offer relevant threat intelligence for enabling security technologies, monitoring, and reporting to your organization. Threat Intelligence provides the security team the insights needed to proactively hunt threats. For small to large organizations, the benefit of threat intelligence from an MSP is that it’s based on a wide variety of scenarios across its entire client base, to have it analyzed by knowledgeable security specialists that can determine how it may impact your organization in the short term and long-term.

An MSP gives your organization an advantage when defending against zero-day threats, new vulnerabilities, and ransomware that can easily evade detection.

Perhaps this year you might consider moving on to an MSP for a more peaceful state of affairs. Contact us today to see how we can help you.


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